1. Business Improvement and
Management Consulting:
Work together with clients to understand
problems they face and execute:
• Design and implementation of problem solving
solutions
• Business process Mapping, modelling and
development
• Waste identification and implement agreed waste
elimination Methodologies
• Statistical process control (SPC) tools to
understand and eliminate variation in processes
• Evaluations after implementations to
continuously improve processes

2. Project Management Consulting:
Project Management processes:
• Initiation: define project specifications and
develop project charter with client
• Planning: develop plans to determine the project
steps, beneficiaries, durations, quality standards
and budgets
• Execution: ensure implementation of developed
project plans
• Monitoring and Control: ensure implemented
plans achieve desired results
• Close-out: deliver project product/service to the
customer, obtain acceptance and document
lessons learnt
Deliverables, as agreed with the client, to
include but not limited to:
• Business case and proposals
• Feasibility studies
• Design and documentation
• Commissioning systems and activities

3. Plant Operations and Maintenance:
Tools for operational management:
• Management systems
• Management tools
• Performance controls and management
• Production standards
• Process optimisations and modelling
• SHEQ implementation, management and
compliance
Mass Balance Modelling:
• Process mapping
• Develop mass balances
• Develop Accounting procedures
• Train staff on mass balancing to ensure
compliance to metal accounting code of practice
and guidelines (i.e. P754 for Metal Accounting)

4. Process Engineering Services:
Develop and deliver design specifications
meeting client specifications, deliverables
to include:

• Business case, proposals and feasibility studies
• Metallurgical test-work programmes
development and management

• Development of flowsheets, simulations, process
flow diagrams (PFDs), plant layouts and Piping
and Instrumentation Diagrams (P&IDs)
• Perform design calculations and prepare
datasheets for equipment sizing
• Conduct risk assessments, and hazard and
operability (HAZOP) studies

• Develop process design criteria (PDCs), control
philosophies, control narratives, operating and
start-up manuals
• Prepare commissioning activities, systems,
checklists, plans and handover certificates and
procedures
• Carry out cold and wet commissioning with
performance reports for handover acceptance to
ensure operational readiness

5. Oil and Energy:
Tools for operational management:
• Management systems
• Performance controls and management
• Production standards
• Process optimisations and modelling
• Energy efficiency improvement methodologies
• Refinery technologies
• SHEQ management in process plants and
regulatory compliance
• Utilities management
• Process plant chemical sourcing
• Environmental regulatory compliance
• Environmental impact assessments

6. Procurement and Supply:
• Supply chain management:
Connect the suppliers and the customers
Strategic outsourcing (identification of potential
suppliers): chemicals, metallurgical plant
reagents, Protective Personal Equipment (PPE)
and other client requirements
Contractual negotiations and agreements
Formation of strategic alliances and partnerships
for positioning, collaboration and integration
Capacity planning and scheduling
Supply chain planning and operations
Communicate effectively to strengthen
configuration, relationships and coordination

• Business value creation in the supply
chain through:
Collective contributions from all stakeholders
Value delivery from supplier through distributors
to customer
Logistics management to meet customer
demands

• Lean and Agile Supply chain
management:
Flexibility and quick response
Maximise value and Minimise total costs
Waste reduction